Terms & Conditions
Our partnership terms, for both digital marketing agencies and direct clients working with DigiChakra360.
Digital Marketing Agency Partnership Terms
These terms apply when DigiChakra360 works as a white-label execution partner for another digital marketing agency:
- If a partner agency wants fully white-labelled services, DigiChakra360 will not disclose that agency's clients, brand names, or the specifics of the work delivered in any of our own marketing, case studies, or public materials.
- If a partner agency is open to it, DigiChakra360 may reference relevant details of the work delivered - results, industry, or scope - to help us demonstrate our own track record, but only with the partner agency's explicit permission.
- All client relationships, billing, and communication in a white-label engagement remain owned by the partner agency unless otherwise agreed in writing.
- DigiChakra360 operates as an extension of the partner agency's team for the duration of the engagement.
Client Partnership Terms
These terms apply when DigiChakra360 works directly with a brand or business:
- Scope, deliverables, and pricing for each engagement are confirmed in writing before work begins.
- If a client wants their engagement kept confidential, DigiChakra360 will not disclose their name, brand, or the specifics of the work delivered in our marketing or case studies.
- If a client is open to it, DigiChakra360 may reference relevant details of the work delivered to showcase results, but only with the client's explicit permission.
- Standard results timelines and assurances are outlined separately and shared with every client during onboarding.